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Enter your address to

see if you’re in our area.

Pick location

Zoom in and pan the map, then click to drop a pin on your building. If you have trouble zooming or panning the map, try to at least move the pin as close to your house as possible. Then input your address.

Enter your address

What type of building is your address?

Street number

Street name

Unit number

City

State/Province

ZIP Code

Register your interest

Fill in your details below and we will contact you when services become available at your address.

What type of customer are you? *

First Name *

Last Name *

Email (Username) *

Mobile Number

Phone Number

I confirm that the information supplied above is correct. I also agree that this information may be stored and processed in a database by us. Valo Networks also has the right to use the information for credit checks. Personal information submitted to Valo Networks will be data processed as required to provide services and administer your customer account. We may also use personal information gathered from other sources. Personal information may also be data processed by companies and organizations with which Valo Networks collaborates.

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Currently connecting the following communities:

Red Deer County
County of Paintearth
- Halkirk
- Crowfoot Crossing
Delburne
More locations coming soon!

Connect is offering fibre-optic installation in Valley Ridge at minimal pricing. Sign the Access Agreement to get infrastructure installed.

Answering Your Questions

Let's get you up to speed!

Dive into our FAQs to discover everything you need to know about our broadband network, services, and how we’re enhancing rural Alberta's connectivity.

Answer: The term "Open Access Network" describes a network that allows multiple service providers to provide services to the end users connected to the network. This presents options for the customer in choosing from several connected service providers based on services they offer, the technical standard, and price. An Open Access Network promotes competition between connected service providers benefiting the customer by improved service levels and competitive pricing.

Answer: You should contact your service provider if you are experiencing problems with your subscription or connection. To better identify the problem, please consider the following questions:

1. Have you connected your network cable directly into the data port on your ONT? Or, are you using a router or another kind of wireless connection? If so, do you experience the same problem if you restart the router by unplugging it for several minutes?

2. Is the network cable unplugged or damaged?

3. Do you experience the problem at a particular time of day or throughout the day?

Providing as much information as possible to your service provider will help them resolve issues quickly. After investigating the issue, your service provider will contact us as Operator if necessary.

Answer: You should use a "straight-through" network cable (TP-cable) with a RJ-45 connector when you connect your computer to the data socket. If you are uncertain which cable you have, please contact your service provider.

Answer: Please contact the service provider for any questions about the options available to you.

Answer: It's probably because your email address was registered previously.

To resolve this:

1. Click "Login" (in the top right of the page).

2. Click the text "Forgot password?" found under the username and password text fields, to the left of the Login button on the login page and request a password for your email address (which is also your user account).

You will receive an email within a few minutes with a link that you click to enter a password. Once done, you are logged in and can proceed.

If you have not previously registered or want to change your email, you may want to create a new user account to another email address, then choose "Create Account" and fill in the information.

Enter your address to

see if you’re in our area.

Pick location

Enter your address

Congratulations on taking the first step to faster Internet.

We found your address!

Register your interest

Currently connecting the following communities:

Connect is offering fibre-optic installation in Valley Ridge at minimal pricing. Sign the Access Agreement to get infrastructure installed.

Answering Your Questions

Let's get you up to speed!

What is an Open Access Network?

I have problem with my subscription/my connection. What should I do?

What cable should I use when I connect my computer to the data socket?

I’ve reviewed the options and have questions about the package.

I can't log in, it says that the email address is already in use.